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Case Study 2: Design Process

Posted by:Prof. Lexx Posted on:May 3,2016
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Due Week 4 and worth 90 points

You have recently started your own software design company. You discover that your local DMV is looking to build a system that will allow receptionists to check customers in quickly. They would like for the system to allow customers to self-check-in during busy times, but have receptionists check customers in the rest of the time. Your company puts a bid in for the project and wins. Read the article located at http://www.bcs.org/upload/pdf/ewic_hc07_lppaper18.pdf.

Write a four to five (4-5) page paper in which you:

Suggest the prototyping technique you would use for this system and support your rationale.

  1. Create a management plan containing eight to ten (8-10) stages for proper design of such a system.
  2. Explain each stage of the management plan and justify your rationale.
  3. Estimate the length of time it will take to complete each stage of the management plan.
  4. Compare and contrast the self-check-in interface with the interface a receptionist would use.
  5. Use Microsoft Visio or an open source alternative, Dia, to create a total of two (2) graphical representations of your proposed interfaces, one (1) for the self-check-in and one (1) for the receptionist. Note: The graphically depicted solution is not included in the required page length.
  6. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
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Prof. Lexx

Overview I have a Bachelor of Arts, majoring in English and minoring in History. I have worked in various fields ranging from academic research to freelance translating to editing to customer support and data entry. These include editing my old university's newspaper as well as co-leading their creative writing team; serving as a junior member in the history department's research network; publishing music and film reviews for several different magazines and webzines; and translating papers and books for numerous researchers in various languages, including Russian, Spanish, and Romanian. I am also a skilled typist, with a rate of at least 70 words per minute, and have myself digitized dozens of books and essays for both private and commercial use. I have a very strong work ethic, and make sure to prioritize the task I am given so that it is completed as quickly as possible. I am organized and disciplined, ensuring a job done professionally and efficiently.

    I have a background of 8 years in writing profession and currently pursuing also as an editor and proofreader. I have a knack for writing and thus, it was obvious to enhance my skills and serve others. Currently joined ‘Member of Association of Professional Writers and Editors’ a

    Pro Alex
    USA